For clinics, doctors and small businesses
An AI receptionist that never misses a call
Every call answered, day or night, in your patients' and customers' language. The AI receptionist answers questions, books and reschedules appointments, sends reminders on SMS or WhatsApp, and passes urgent calls to your staff. Keep your existing number: just forward it.
The problem
Every missed call is a missed patient or customer
Front desks are busy with the people in the room. Calls ring out during consultations, lunch, after hours and on holidays, and most callers who reach voicemail simply call someone else.
Busy front desk
Staff juggle walk-ins, billing and the phone at the same time.
After-hours calls
Evenings, Sundays and holidays are when many people find time to call.
No-shows
Without reminders, booked slots go empty and the day's schedule falls apart.
How it works
Live in four steps, no new phones
1. Get a number
We give you a Voxvalley number connected to your AI receptionist.
2. Forward your calls
Set call forwarding on your existing clinic or business number: always, when busy, or when unanswered. Your patients keep calling the number they know.
3. Teach it your clinic
Timings, doctors, services, fees, address and the questions callers ask most. We set it up with you.
4. Go live
The receptionist answers, books, reminds and hands urgent calls to your staff. You see every call, transcript and booking.
What it does
Capabilities
Answers every call
Picks up instantly, around the clock, in a natural voice, and in your callers' language.
Books appointments
Checks availability, books, reschedules and cancels, then confirms by SMS or WhatsApp.
Reminders that cut no-shows
Sends appointment reminders on SMS or WhatsApp before each visit.
Handles common questions
Timings, location, doctors available, fees, services and preparation instructions.
Passes urgent calls to people
Emergencies, complaints and anything it cannot handle go straight to your staff, with a summary of the call.
Takes messages
Records the caller's name, number and reason, and sends it to your team.
Every call recorded as data
Transcripts, outcomes and bookings for every call, so nothing is lost.
Operator-grade calling
Calls run on Voxvalley's platform and are carried through telecom operators only.
Built for
Who uses the AI receptionist
White label available
Resell the AI receptionist under your brand
Telecom operators, resellers and agencies can offer the AI receptionist to their own business customers. Your brand and pricing; Voxvalley runs the platform, numbers and support. See the partner programme.
Questions
Frequently asked questions
Do I need a new phone number?
No. You keep your existing clinic or business number and turn on call forwarding to the Voxvalley number we give you. Callers dial the number they already know.
Can I forward only some calls?
Yes. Most phone lines let you forward all calls, only when the line is busy, or only when nobody answers. Many clinics start with unanswered and after-hours calls.
What happens with urgent or emergency calls?
You decide the rules. Urgent calls, complaints and anything the AI cannot handle are passed straight to your staff with a short summary, so the caller does not repeat themselves.
Can it book appointments into our schedule?
Yes. It checks availability, books, reschedules and cancels appointments, then sends a confirmation and a reminder by SMS or WhatsApp.
Which languages does it speak?
It answers in your callers' language. Tell us the languages your patients and customers use and we will test them with you before you go live.
Will callers know they are talking to an AI?
Yes. We recommend the receptionist introduces itself as an AI assistant, and callers can ask for a person at any time.
How is it priced?
Pricing is metered per conversation, on monthly rental, with a free trial so you can test it on your own calls first. Partners can also buy it white label to resell.
Learn more
New to AI agents?
Read our complete guide to agentic AI voice and chat agents, or see the full Agentic AI Voice & Chat platform.
Talk to us
Stop missing calls this week
Tell us about your clinic or business. We will set up a working AI receptionist on a test number so you can call it yourself.