Virtual numbers · India
Virtual business numbers in India
Get Indian business numbers, including toll-free 1800 numbers, for inbound calls, IVR, missed call campaigns and call tracking, with DLT-compliant SMS. Numbers come through licensed Indian operators, with the KYC that Indian rules require.
Built for
Who uses virtual numbers in India
What you get
What you get with Indian business numbers
Business numbers
Indian virtual numbers for your sales, support and service lines, through licensed operators.
Toll-free 1800 numbers
Free-to-call numbers that customers anywhere in India can reach.
IVR and call routing
Greet callers with an IVR menu and route calls to the right team, agent or branch.
Missed call services
Let customers give a missed call to opt in, register or request a callback, without paying for the call.
DLT-compliant SMS
Send SMS with registered headers and templates under TRAI DLT rules.
Call recording and reports
Record calls and track call volumes for quality and reporting.
How it works
How to get a virtual number in India
1. Choose number types
Business number, toll-free 1800 or missed call number.
2. Complete KYC
Share the business documents Indian operators require.
3. Set up call flows
Configure IVR, routing and SMS templates with our team.
4. Go live
Start taking calls and sending DLT-compliant SMS.
For resellers and operators
Sell Indian numbers under your own brand
Everything you need to run a virtual number business, available white label or on monthly rental.
White-label softphone app
Give your customers your own branded softphone app for Android and iOS, plus the browser Webdialer, so they make and receive calls on their virtual numbers from day one.
Two-way SMS
Customers send and receive text messages on their numbers in the app, and your developers can use our SMS API for alerts, OTPs and campaigns.
Billing platform
Rating and billing for prepaid, postpaid and partner accounts in one engine, so you set your own prices and bill your customers and resellers.
Questions
India virtual number questions
How do I get a virtual number in India?
Choose the number type you need, such as a business number, toll-free 1800 number or missed call number, and complete the business KYC that Indian operators require. Voxvalley then sets up your IVR, routing and SMS so the number goes live.
Do I need KYC for a virtual number in India?
Yes. Indian rules require business KYC documents before a number is assigned. Voxvalley collects these for the licensed operator.
Can I get a toll-free 1800 number in India?
Yes. Toll-free 1800 numbers let customers anywhere in India call you for free, and work with IVR and call routing.
Can I send SMS from a virtual number in India?
Business SMS in India must follow TRAI DLT rules, with registered sender headers and templates. Voxvalley supports DLT templates and consent handling.
What is a missed call service?
A missed call service gives customers a number to call that disconnects automatically. The call is logged, so you can register them, confirm a request or call them back, at no cost to the caller.
Can I sell Indian virtual numbers under my own brand?
Yes. Voxvalley gives you a white-label softphone app for Android and iOS and a browser Webdialer for your customers, two-way SMS on the numbers, and a billing platform for prepaid, postpaid and partner billing, so you can run your own virtual number business under your brand.
More countries
Virtual numbers in other markets
Talk to sales
Get your Indian business number
Tell us the number types, call volumes and use cases you need. We reply within one business day with pricing and the KYC list.