Now that, VoIP (Voice over Internet Protocol) technology has made communications cheaper and faster, it is steadily becoming standard among business phone users.

With VoIP technology, you can make calls to anyone in the world over the internet.

A softphone is one such system that provides the user interface for VoIP phone calls.

These interfaces basically look like phone applications on your smartphone and include buttons same as your mobile phone like connect or disconnect.

Let’s look into the reasons that talk about the importance of Softphone for your business calls…

Easy Migration:

Unlike your traditional desk phones, your employees can carry their work phones wherever they go without needing any additional hardware equipment or worrying about deployment.

Softphones are especially handy for those who work in remote areas and those who work from home.

The softphone allows your employees to take incoming calls and make outgoing calls just as they would do from their traditional desk phones.

Multiple Phone Lines:

As softphone can be installed on your device it can be used for both work calls and personal calls.

Softphone don’t require you to use your private numbers for business calls.

You can place calls from the business number that has been associated with your account.

This dedicated professional line ensures your privacy and enables better security and peace of mind.

Easy-to-Use:

Softphone impresses you not only with its features but also with its interface which is user-friendly, simple, and intuitive.

It’s like if you use a smartphone, you can easily use a softphone!

Many VoIP providers provide you customizable softphones and a variety of unified communication features as per your business needs.

Online Messaging:

One of the biggest advantages that a softphone provides that a hardware phone cannot is online messaging.

With online messaging, you can send text messages if in case your prospect or customers are not responding to.

Audio & Video Capabilities:

Businesses are known for external and internal meetings.

A softphone provides you excellent features like screen sharing, whiteboard, file sharing, VoIP call recording etc., which fills the gap of interacting with your overseas customers and employees.

Secure Communications:

Softphones usually come with end-to-end encryption that secures all your voice and video calls or any files that you share.

The features of softphone can help you reduce threats from various forms of attacks – related to sensitive information and communications.

Speak with our expert regarding Softphone, Schedule Free Demo