A Softswitch is the replacement of manually routed telephone calls to interconnect telephone circuits landline. It is a combination of telephone switches and hardware which also acts as a VoIP server allowing for the telecommunication network to manage voice, fax data, video traffic, and call routing. 

The concept of Softswitch is associated with the idea of completely separating the switching unit of the base network. Since the VoIP networks are formed by the combination of circuit switches and packet switches, a Softswitch acts as a centralized device between the two networks with the transfer of multiple data requests from one device to another device simultaneously. 

Softswitch links PSTN to IP networks for more efficient telephone use and can connect two different users from different IP networks over a router. In general, Softswitch has the potential to make incoming and outgoing calls over which infrastructure, line, media gateway, to perform various operations on the phone number dialed, direct emergency lines, and to various third-party platforms and integrations. 

Since these features make it one of the most attractive platforms to any telecommunication service provider, the most used Softswitches to route calls over different networks include Class 4 and Class 5 Softswitch. 

What are Class 4 and Class 5 Softswitches? 

Class 4 Softswitch: 

Class 4 VoIP Softswitches are used to route calls between carriers over long-distance international locations using an IP network. It deals with wholesale traffic and monitors high amounts of VoIP traffic over long distances while ensuring safety. 

When an incoming or outgoing call is made, this Class 4 Softswitch chooses the most efficient route to direct the call to the intended recipient, thus reducing call latency, and congestion, and improving the quality of VoIP calls. Another, important characteristic of Class 4 Softswitch includes protocol support, transcoding conversion, an average time of one-call routing, and the number of concurrent calls. 

Class 5 Softswitch: 

Class 5 Softswitch is there to reach relatively smaller areas when compared to class 4 Softswitch as it operates within the country, town, or city. These Softswitches route calls to designated IP addresses, SIP addresses, or DID numbers with some advanced features like call forwarding, conference calls, and voicemail. 

Using this software, a retail service provider can provide additional services rich quality Ip services, IP PBX features, call center services, and provide authorization to the enterprise as well as corporate clients. 

Conclusion: 

VoIP Software switches provide coordination with other VoIP or PSTN software switches where both retail providers and end-users can leverage these services from their smartphones using a specified application. 

Where call switching is a long-term practice to route the caller to the intended recipient, Softswitches have made it easy to direct the call to the intended recipient by searching the IP address database. 

Now that you understood the importance of Softswitches, Schedule a call with our experts today to know which Softswitch fulfils your business needs?