Class 5 SoftSwitch is the type of VoIP SoftSwitch that works between end-users and VoIP providers.

Unlike Class 4 SoftSwitch, Class 5 SoftSwitch works for the routing of calls between smaller geographical areas.

The capability of Class 5 SoftSwitch when it comes to the volume of call transfer would be smaller.

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It is mostly useful to end-users who are in comparatively closer proximity.

Thus it comes with features like voicemail, call forwarding, messaging, call transfer and more.

Class 5 Softswitch also works with Class 4 Softswitch by routing calls arriving from Class 4 Softswitch to devices that offer VoIP services and vice versa.

In contrast to Class 4, Class 5 Softswitch routes calls to the precise IP address, SIP address or DID number of a particular end-user.

Therefore, it doesn’t route calls through multiple IP networks.

So to conclude, we can say that Class 5 Softswitch is a ‘retail’ solution.

This is mainly due to the fact that it helps in connecting end users.

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