Lately, the world has gone digital, and the remote work model is the new professional culture. In such times, there is a need for solutions that work over the location, and physical availability constraints. And, in the communication sector, cloud telephony has been such a solution!

What is a Cloud Telephony?

It is a type of UCaaS or unified communications as a service solution. It is widely leveraged by enterprises to operate business calling systems via a stable internet connection. It manages and executes everything over a cloud that mitigates the dependency on hardware devices.

“It is appreciated by enterprises worldwide. In a report, it was noted that around 74% of businesses think cloud phone systems are their urgent investment priorities!”

Generally operated by third-party operators like Voxvalley technologies, cloud telephony can benefit businesses of all scales and reduce the costs of infrastructure. Further, it is a reliable, and scalable process.

But, the benefits of cloud telephony don’t end here. Here are some more benefits-

●    No Limit on Location

The remote model is the new face of corporate today. And, in such a scenario, for businesses operating voice processes, getting things managed becomes difficult. With different team members residing at different places, amalgamating hardware can be costly, and time taking.

But, with cloud telephony, businesses can ensure their voice process is managed well with remote work models. It creates a unique user login for all team members and can be accessed on different devices such as android, iOS, web, Mac, or even windows desktops. So, no matter where, and on what device your employee is accessing their system, the voice process can be managed.

●    Safety and Security in Check!

When you make calls through cloud telephony platforms, your calls are secured, and safe from any threats, and online data leaks. No matter if they are local, national or international calls, your calls and data are secure.

This increases the credibility and reliability of cloud telephony systems for enterprises of all scales.

●    Want Call Logs and Call Recordings? Just a Click’s Game!

If you are worried about how you would access your call recordings, and call logs, cloud telephony has got your back.

It can record, and keep track of all call logs, and recording. This keeps managing data of all calls made easy and seamless. Adding to it, it also makes accessing these records a click’s game! All this is because it is backed up by a stable, and secure API!

●    Less Maintenance is Required!

As cloud telephony manages your voice process online, it eliminates the need to manage hefty equipment and hardware. This not only shuns the burden of the management team but also saves costs for enterprises!

●     Make Sharing Easy!

Sharing files, and media becomes extremely easy if you leverage cloud telephony. With rapid and simple methods to make group chats, and share media, and files across teams, it lubricates team communication.

And that too with complete security and encryption! On a further goal, it also manages team productivity as it removes any roadblocks to smooth communication!

●    Get DID Numbers For Your Business

If you want to go global but registering a business number comes your way, cloud telephony solves this right away!

It gives your business a DID number where you can easily reach your customers no matter where they reside! Be it local, national, or international communication, cloud telephony is here to diminish all challenges!

●    Telecom Regulations Compliant

Cloud telephony meets all telecom regulations and therefore is right for your enterprise. Be it safety guidelines, encryption regulations, or data control methods, cloud telephone meets them all!

Not only this, but the cloud telephony features like Queues and integration to the CRM can also be added seamlessly.

So, Do You Leverage Cloud Telephony For Your Business?

Knowing all these benefits would mean nothing if you don’t leverage cloud telephony to make your business communication and voice process seamless, rapid, and secure.

And, If you are looking for a cloud telephony provider, Voxvalley is right for you! Our stable solutions backed by years of industry research, and developed by experts make this ideal for your enterprise. Get in a chat with our experts today!