With technology getting more advanced and globalization taking over, the world is getting smaller and more accessible.

One such next-generation technology is the VoIP calling system.

If you are a part of this industry and into providing VoIP calling then…

Investing in a retail Softswitch would go a long way.

However, merely deciding to invest will not be enough.

Here are the key things to consider while buying a retail Softswitch, to obtain the maximum benefits.

1) Integrated Billing Platform:

While Integrated billing is a common feature in almost all retail Softswitch providers, do ensure its existence in the one you opt for.

One of the biggest advantages of softswitches is the presence of an integrated billing platform which not only reduces the investment of business resources significantly but also helps maintain accurate and reliable data.

2) Least Cost Routing:

At the time of making VoIP calls, there are usually numerous routes available for transmitting calls.

The Least Cost Routing (LCR) feature will ensure that the advanced routing method automatically chooses the most cost-effective method thus ensuring that the calls are transmitted efficiently and effectively while delivering maximum possible returns.

3) Codec Compatibility:

In order to transmit the VoIP traffic seamlessly, your business will require various protocols and codecs.

These protocols and codecs must be supported by your retail Softswitch!

In a scenario where your suppliers are using codecs that are not compatible with your Softswitch, then the calls will not get terminated at the destination making the entire process extremely chaotic and hard to manage.

4) Security:

When investing in a retail Softswitch, have a thorough understanding of its security provisions.

The VoIP industry is no stranger to toll frauds and DoS attacks.

The AAA security feature of your Softswitch along with a few in-built security alerts should suffice.

5) Post-Sale Support:

When buying an off-the-shelf Softswitch, ensure that you buy it from a place that not only ticks off the above requirements but also provides active post-sale support.

While we are sure that you are investing in an excellent Softswitch, you may need assistance at the time of deployment of the Softswitch or some quick customization.

So, ensure that the Softswitch you choose not only meets your current business needs but also your future business needs.

Give it the necessary thought and time and make way for a better tomorrow for your VoIP business.