Many enterprises when transforming to digital journey aim to reduce their costs by implementing new solutions and processes.

Every company has a need for telephone service for running business operations, sales, customer support, etc.

Most of the costs invested on telephone service are upfront costs like setting up a phone for every employee, up-gradation of hardware, and money spent on for maintenance of the infrastructure to run operations well.

The implementation of good Unified communications (UC) can help you reduce the costs and give your business a value-added edge.

Here are a few ways that UCaaS can help you in increasing the results by keeping your costs low:

#1. Accountability:

Looking after every employee and tracking their performance regularly can be a daunting task for managers.

A unified communications platform provides accountability and transparency for the users with which one can easily access the status of the employees and preferred method of contact.

#2. Reduce Travel Expenses:

Employees often need to travel to different locations for business purposes.

A video conferencing solution embedded in Unified communications can help you cut travel costs significantly.

#3. Reduce Cellular Costs:

Also, enterprises have to make calls frequently to employees, partners from other countries, and clients from different geographies. This means that cost of phone lines will be significantly high.

Unified communications help you eliminate these costs by leveraging VoIP to route those calls over a corporate data network or internet.

Also, enterprises can utilize the option of instant messaging to avoid short phone calls.

#4. Reduce Obsolescence Cost:

Every traditional phone needs up-gradation so often. This involves IT teams regularly install new hardware and ensure all the systems are up to date.

The up-gradation must be done in UC’s as well but the best part about unified communications is that most upgrades usually come for free of cost.

#5. Mobile Integrations:

Most companies integrate customer and employee contacts with corporate directories.

This means that whenever your employee needs to transfer a customer call to another executive, he must dial in the number by keeping the client on hold.

With UCs you can easily transfer the call without having to make the customer wait. This makes mobile calling efficient and sustainable.

#6. Hardware Costs:

The equipment you invest in unified communications is cheaper when compared to your traditional desk phone.

The BYOD (bring your own device) feature of unified communications enables your employees to work from their personal devices, helping you reduce costs by supplying less hardware.

There are a lot more other areas where UC can benefit you and help you stay ahead of the competition.