Softphones being software-based application, they can run on any compatible device that is capable of making or receiving VoIP calls.

The devices include laptops, tablets, desktops, and obviously smartphones as well as an operating system that is capable of running applications.

As long as you have an internet connection, microphone and speakers you can use these softphones on your device.

However, here are some additional features that a softphone offers –

#1. Lower Cost:

The key advantage of using softphone is the cost.

As softphones don’t involve any external equipment and cables like a desk phone, the cost of the softphones is kept low.

As softphone uses the internet, it gives you an advantage of international calling without charging high.

#2. Wide Collaboration of Tools:

The collaboration tools in softphones are specifically designed to increase productivity and to offer mobility for seamless call recording, call forwarding, screen sharing, and video conferencing.

#3. Easy Deployment:

Softphones can be easily deployed and maintained, unlike desk phones.

System admins can roll out and update VoIP software of all machines at once.

#4. Less Equipment:

Since Softphones can be installed and used on any device, you don’t need to invest in any high-quality external setup.

#5. Check Business & Voice Mail Updates:

Just like you receive notifications for other applications installed on your device, softphones also provide updates for missed calls, voice mails, and more.

Most businesses have already started using softphones to connect with people, using advanced real-time communication features like video conferencing, voicemail, and instant messaging etc.

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