Connect live to your customers to promote your business, accelerate sales, generate leads, to notify or support them at the right time using a chat api solution
Interactive Instant Messaging To Reach Customers
Proactive In App 2 way Chat
Reach customers to engage or support them without waiting till they ask. Personalize their experience by initiating conversation at the right time to deliver information, provide support or to boost your business offerings all with a single click from your web or mobile application
One-One & Group chats
Chat one on one with customers using chat SDK for a private and personalized experience or with multiple customers at once via group chat for a topic based discussion. Create & manage groups based on your target audience
Cross Platform Chat
Chat sdk cross platform supports instant messaging between platforms such as a web and mobile application for your effortless & seamless communication
Presence Updates
Get live availability info whenever you want it. Check if your customer is offline, online or track them by viewing their last seen status
Offline Messaging
Never let your attempt to reach the customer go futile even if they are offline as our platform delivers the messages when the device/user is next online, therefore, messages are never missed
Seamless Integration
Use our well documented REST API’s & light weight SDK’s to easily & quickly integrate chat features into a web or mobile application. SDKs such as chat sdk web, chat sdk for ios and android are available. SDK’s for applications on React Native and Flutter framework are in the pipeline
Flexible & Quick Deployment
Choose to deploy on AWS cloud or on premise. Easily deploy an instant messaging sdk with the availability & expertise of our technical/support team.
White Labelling
Carry/Retain your brand with our white labelling offering of VOX CPaaS Chat product allowing you to market it as your own or choose to white label bundle of VOX CPaaS products based on business requirements.
Ensured ROI
Proactive communication helps not only in targeting & converting potential business leads to revenue but also to gain customer satisfaction almost realized immediately
Transparent Billing & Rate Management
Integrated billing system to charge as per user count & amount of storage used ensuring accuracy & transparency. Prepaid or Pay as you go options available. Flexi rate plans & admin portal for managing customer billing
Technical Specifications
- Instant messaging using proprietary protocol
- Proprietary stateless/sessionless protocol
- Messages transferred over TLS enabled connection
- Optional End to End encryption for chat messages
- Secure file transfer via TLS
- WSS for chat messages from web based applications
- SDK’s available for JavaScript supported browsers, Android & IOS
- SDK’s for applications on React Native and Flutter framework are in the pipeline
- 200k concurrent chat sessions and 10M users with AWS r4 2x large server
Key Benefits
Multi Tenancy
Multi tenancy supported secure developer portal empowers you to manage your projects independent of each other; equipped with plethora of analytics for your future planning.
In House Expertise
Our proprietary products are crafted by industry skilled in-house technical teams consisting of developers, support engineers who are continuously mentored by leaders with decades of domain experience.
Regulatory Compliance
Our product complies with telecom & country specific regulations, can be made compliant in new markets as per the regulatory requirements.
Modern Infrastructure
Our platform is built on highly modern & scalable architecture thereby allowing you to easily upscale for future growth without huge investment on infrastructure, technical resources, time & money. Cloud ready platform, Cloud storage to name a few.
Read More
In today’s digital age, communication is at the heart of every successful app and website. Users expect seamless and efficient ways to interact with others, whether it’s for personal or business purposes. This growing demand for effective communication tools has made chat applications and messaging features a staple in virtually every online platform. However, standing out in this crowded landscape and ensuring user satisfaction can be challenging.
This is where our Voice chat SDK and API solutions come into play. With our innovative solution, you can elevate your app’s communication capabilities and offer a unique, tailored experience to your users that will undoubtedly boost their satisfaction.
The Power of White Label Chat SDK and API
Before diving into how our real time chat SDK and API solutions can enhance user satisfaction, let’s first understand what they are and why they are essential for your digital platform.
White Label Chat SDK: A Software Development Kit (SDK) is a set of tools and resources that developers can integrate into their applications to add specific features or functionalities. In the case of our White Label Chat SDK, it empowers your development team to seamlessly integrate a chat system into your app or website. What makes it “white label” is that it’s fully customizable, allowing you to tailor the chat interface and experience to match your brand identity.
White Label Chat API: An Application Programming Interface (API) is a set of rules and protocols that enable different software applications to communicate with each other. Our White Label Chat API allows you to access the core functionality of the chat system and integrate it deeply into your platform. This means you have the flexibility to create unique interactions, automate processes, and craft personalized user experiences.
The Key Benefits of Our Solution: Now that you have a basic understanding of our best chat SDK and API providers, let’s explore how they can help you boost user satisfaction:
Seamless Integration: One of the biggest advantages of our White Label Chat SDK and API solutions is the ease of integration. Your development team can quickly and efficiently incorporate the chat functionality into your app or website, saving precious time and resources. This seamless integration ensures a smooth and hassle-free user experience, which is a fundamental element of user satisfaction.
Brand Customization: Your brand is unique, and your chat API solution system should reflect that. With our solution, you have complete control over the design and branding of your chat interface. Whether it’s matching your brand colors, using your logo, or customizing chat bubbles, you can create a cohesive and branded communication experience that resonates with your users.
User Engagement: Effective communication is a two-way street. Our White Label Chat SDK and API enable you to foster better user engagement. Features like real-time Chat and Messaging Solution, read receipts, typing indicators, and multimedia support allow users to connect and interact more meaningfully, increasing their satisfaction with your platform.
Scalability: As your user base grows, so do your communication needs. Our Instant Messaging Solution is highly scalable, ensuring that your chat system can handle increased user activity without compromising performance. This scalability guarantees that your users will continue to enjoy a seamless chat experience even as your platform expands.
Data Security and Privacy: User satisfaction isn’t just about convenience; it’s also about trust. Our White Label Chat SDK and API prioritize data security and privacy. End-to-end encryption and robust data protection measures ensure that user conversations are safe from prying eyes, enhancing their confidence in your platform.
Real-time Support: Providing timely support is a crucial aspect of user satisfaction, especially for businesses and customer-centric apps. Our chat system allows you to offer real-time customer support through live chat and chatbots. This ensures that users can get assistance when they need it, improving their overall experience.
Analytics and Insights: Understanding user behavior and preferences is essential for continuous improvement. Our White Label Chat SDK and API solutions provide valuable analytics and insights, helping you gather data on chat usage, user engagement, and conversation trends. This data-driven approach allows you to make informed decisions to further enhance user satisfaction.
Multi-platform Compatibility: Today’s users interact with apps and websites across multiple devices and platforms. Our solution is designed with cross-platform compatibility in mind, ensuring a consistent chat experience whether users are on a desktop, mobile device, or tablet. This flexibility enhances user satisfaction by accommodating their preferences.
Flexibility and Customization: Every app or website has unique requirements. Our White Label Chat SDK solutions offer a high degree of flexibility, allowing you to tailor the chat system to your specific needs. Whether you want to create private chat rooms, group chats, or implement custom features, our solution can adapt to your requirements.
Competitive Edge: Standing out in a crowded digital landscape is challenging. Our White Label Chat SDK and API give you a competitive edge by offering a feature-rich, customizable, and user-friendly communication solution. By providing a superior chat experience, you can attract and retain users, ultimately driving the success of your platform.