Most businesses are always on the lookout for new methods to boost revenue, serve their customers better, and expand their operations. Call recording is one kind of corporate call management software that may in certain cases be necessary due to regulatory constraints. However, there are several benefits to implementing a…read more →

We are no strangers to seeing a voice call option in the apps and websites we visit on a daily basis. But how exactly is this option made possible? This is done with the help of something known as voice calling API (Application Programming Interface). This technology allows you to…read more →

Software Development Kit, that is SDK is a collection of software building tools provided by the manufacturer to produce features using a particular platform. Video SDK is a type of API that allows developers to build and introduce live audio-visual experiences in their platform (here, matrimonial sites). Voxvalley provides the…read more →

Connecting two or more apps using an API (application programming interface) is possible. You send your request to the service provider, and they return your answer to you as a messenger. It is a command-line interface that enables two applications to communicate with one other.  Most of the time, programmers…read more →

There used to be just three methods to contact directly with your customers: by phone, by mail, or face-to-face. Business communication has grown tremendously as a result of new technology, though. You may now connect with your consumers on a number of platforms, and they can now connect with you.…read more →

The voice-over-internet protocol (VoIP) technology, commonly referred to as number masking, allows companies to disguise the contact information of everyone on a conversation. Both parties' privacy, identity, and personal information are protected when a call masking solution is used. You can discover more about call masking and how it may…read more →

Think about a customer placing a call to the concerned call center. A robotic voice greets the user and introduces a list of options relevant to the concerns. The customer manages to troubleshoot the concerns quickly with a response.   The above instance is a feature of IVR, or Interactive Voice…read more →