Video calls can be a great feature for both Android as well as iOS platforms. But, often these features do not go easy in apps. And, sometimes because of poor integration, apps misperform. That's where video call APIs or video chat SDK ios and android come into play! What is…read more →

Have you got a call and wondered why you were unable to see the number of that person? Or why is it shown as a “hidden number”? These are the masked numbers! What are Masked Phone Numbers? A phone number that is masked or hidden, also known as a burner…read more →

Are you a business owner? Is reaching your customers your continuous concern? We tell you. Be it a business of decades ago or today’s fast-paced time, reaching and interacting with customers is one hard drill. And, fortunately, technology can help today’s businesses! And, leverage technology in making a connection with…read more →

Omnichannel is a strategy that enables businesses to provide customers with a seamless experience across multiple touchpoints. This strategy has brought a revolution in the sales and marketing sector by providing customers with a consistent and cohesive brand experience, regardless of where they engage with the brand. In this article, we will examine how omnichannel has transformed the sales and marketing landscape and why it has become an essential component of modern business. Omni-channel marketing has become a buzzword in the sales and marketing industry, and for…read more →

Since the advent of the internet, most of our conversation has shifted there. Due to the nature of the internet as a communication medium, our digital footprints will be left at every stop along the path taken by the bits of information we exchange. Although a single conversation may not…read more →

Prolonged effects of Covid-19 and the increase of remote working have expedited the development of VoIP and are expected to do so for the foreseeable future. Businesses are already reaping the benefits of VoIP's low costs and high dependability; you can simply pass these advantages on to your consumers. In…read more →

Companies and consumers alike now depend heavily on instantaneous digital communication channels for resource acquisition and data sharing, making Customer privacy a crucial consideration. In order to maintain customer satisfaction, organizations must protect this value. Innovating businesses across sectors may do the following by offering their clients safe, private voice…read more →

A softphone is one of the most popular yet ever-developing applications found for smartphones. It is a downloadable application and can be found on the Google Play Store, Apple iStore and other websites for macOS and Windows. It is a virtual phone-like interface that allows users to make outbound VoIP…read more →

Most companies focus on maintaining an omnichannel communication system that allows every point of contact to be connected under a single system. These contact points include retail units, social media pages, websites, email addresses, mobile numbers and other digital checkpoints. This creates a seamless loop whereby customers can access the…read more →

These days, there are more channels than ever before via which marketers may communicate with their target audience. Therefore, it is not a simple job to choose the most appropriate company communication channels. One of the simplest choices is to begin using text messages One of the least crowded and…read more →