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Collaboration can be said to be the internal communication that takes place between employees in an enterprise.

Unified Communications and Collaboration (UCC) is a collective solution that enables real-time collaboration within a business.

It integrates various communication services such as voice, chat, email, file sharing, audio and video conferencing, and much more.

All these services are consolidated under a single interface which allows employees to have better access to information.

Thus increasing the level of collaboration amongst them to a higher degree.

The concept of remote working, which has become the norm today, has led to an increase in the relevance of Unified Communications and Collaboration.

Some benefits this system can offer your organization include:

• Cost reduction.
• Collaboration
• Increased productivity
• Easier operations.

Another positive characteristic of UCC is that it works with any device.

This trait makes it even easier for employees to adapt to this system.

UCC is the perfect solution available in the market today to tackle the geographical disparities and a multitude of devices.

With its help, organizations can be enjoy a smooth experience in terms of internal communication.

Unified Communication is a concept that is gaining much popularity in the world of telecommunication these days.

In simple terms, Unified Communication integrates various communication services such as chat, voice, file sharing audio and video conferencing and much more.

It uses internet and a cloud-based network for facilitating communication.

With the help of Unified Communication, a message sent in any mode can be received in another mode by the recipient.

That is, it allows for both real-time and non-real time message delivery.

Talking about UC in an organizational point of view, it simplifies the way how communication is carried on and brings various services under one platform.

It helps the business to work in a single streamlined interface.

With this system, your business wouldn’t have to rely on multiple platforms for communication.

Some key advantages a UC can bring to your business are:

• Cost reduction
• Better collaboration
• Efficiency
• Flexibility
• Scalability

Proper access to information is a crucial factor to the growth of an enterprise.

Keeping this fact in mind, UC providers ensures full customization and a high level of security from any sorts of breaches.

Rather than seeing it as a single product, Unified Communication system should be considered as the complete package for all the communication needs of a business.

Unified Communications is a technology that has been developed with one specific goal in my mind – hassle free communication for a business.

And to meet this goal, it’s been developed as a system that can incorporate various communication methods, all under a single platform.

What is Unified Communications (UC)?

UC is a system that integrates all forms of communication that helps a business to connect, share, and work together in a single streamlined interface.

It’s highly beneficial to any business that is seeking to simplify its communication needs.

How Does Unified Communications Work?

Do you have a working internet?

If yes, that’s all it would take to set up and to get your business running!

The working of UC is rather simple at a conceptual level.

It basically comes as a system that uses the internet and cloud-based network for communication exchange.

Any member who has access to the app can share information and other data, in their preferred form. 

Unified communications and collaboration services also prove to be of major assistance in expansion and growth of the business.

This system would be perfectly tailored to fit the organizational requirements.

UC should be considered as more of a package than a single product. It facilitates communication from app to PSTN, PSTN to app, and even app to app.

It will include services such as instant messaging, presence, file sharing, audio calls, video conferencing and more.

So rather than relying on multiple services for the communication, businesses can make a one-time investment by keeping in mind the benefits of unified communications.

Conclusion:

Unified Communications Platform is one of the most user-friendly developments in the field of an extensive communications network.

This helps in streamlining the operations by making use of the innovations in internet, to achieve a greater level of productivity from employees.

Communication is a constant activity that takes place…

…within the members of a company or organisation, be it through text messages, audio calls, video conferencing, file sharing and more.

In a world where technology evolves to make different aspects of life easier, we can see a rise in the importance of Unified Communications (UC) as well.

UC is a technology that helps to integrate or unify various forms of communication under one platform and aims to simplify the way how communication is carried out within an organisation.

Importance of Unified Communications:

Let us think about a scenario wherein your business has undertaken a major project which needs the collaboration of numerous employees and maybe they are all working from different departments or even locations.

How can you ensure effective communication between the employees?

If the employees are not able to share information and keep themselves constantly updated, the chances of the project being a success might reduce.

This also applies to the day-to-day functioning of any business as well.

So how easy would it be if all calls, text messaging, and other means of communication are done within a single system rather than relying on multiple platforms?

This is where you should consider Unified Communications Solution…

that has proven to be the best choice for your business in such a case.

Voxvalley, being one of the unified communications providers, came forward with the UC Solution called MoSIP C5, after analyzing the ever-changing needs of a business.

This has been altered accordingly to be an all-in-one solution for the major barriers in communication within an enterprise.

How Unified Communications Help Your Business?

To clearly understand the importance of unified communications, the role of communication in a company should be highly stressed upon.

Improper communication can put a business in great turmoil.

Everybody in an organization should be able to communicate and share information easily.

It should be fast, clear and accurate, so that employees will be able to collaborate better to guarantee enhanced productivity.

Moreover, a UC system provides the highest degree of security from any sorts of breaches.

So users wouldn’t have to worry about the confidentiality of the data being shared.

Any communication can be carried out fast, without causing a delay to the business activities, irrespective of the location of the users.

What Are The Advantages of UC ?

The advantages of unified communications solutions to a business are limitless.

It can range from time saving to an increased level of profitability.

Some key advantages are:

1. Scalability:

A Unified Communications Solution allows constant up-gradations that are needed to match up with the requirements of your business.

You can easily add new features to the system as per your demands and stay updated.

2. Reduced Costs:

In terms of cost, a UC is a one-time investment.

That is, whenever there is a need for new additions, you would not have to get a completely new system installed. Just you can upgrade it.

Multiple platforms for communication also mean multiple costs.

By installing a UC Solution you are paying for a single platform that would provide an extensive range of services and all the required benefits.

3. Security:

Security of the information being exchanged is one of the primary concerns of any organization.

UC comes with stringent measures in place to monitor the various networks for any potential threats and breach.

It encrypts the information that is passed on via the network, ensuring the security of the same.

4. Customization:

The way how your UC system looks and works is completely in your hands.

It can be fully customized based on your requirements and likes.

You choose the features and the layouts that you wish to see in the system.

5. Efficiency:

If you think that a UC system cannot bring efficiency to your business, it’s time to change that perspective.

Fast and efficient communication makes it easier for employees to get their work done.

With UC, as there is only a single platform for all communication purposes, it is easy for all employees to familiarise themselves with the system.

All these will lead to saving a great deal of time and an increased level of productivity.

In short, a Unified Communications Solution can help you resolve the problems that would be faced in terms of collaboration, data exchange, communication, and its infrastructure.

Unified Communications Features:

• Instant messaging, audio, and video calls.
• Presence and file sharing
• Incoming call support through push notification
• Call transfer
• Call history and recording
• 3-way conference
• Auto-configuration
• IP telephony, Voice Mail, and PSTN integration and more

Benefits of Unified Communications Technology in the Workplace:

In the current world scenario, workplaces are adopting technologies that cater to the ‘tech-savvy’ workforce.

They have become geographically scattered as well.

In such conditions, where people are more adaptable to technological advancements and carry out their work from different places…

UC helps to bring forth efficacy in the operations of a business by ensuring real-time communication and thus leading to an increased level of productivity.

With the help of a UC system, communication amongst the workforce will be done quickly as well as the sharing of files and information.

Employees can choose their preferred method of communication, whether its text, audio, or even video, group call.

We should also keep in mind that remote working has become the new norm today.

Employees are centered in different locations but work for the same cause.

They have to be constantly updated on what is happening and should have a proper chain of communication.

Unified Communications Solutions will help you pull down communication barriers in the workplace, whether the employees are in close proximity or not.

Conclusion:

A UC system not only solves the existing problems in communication but it also provides a scope for any sort of innovation and up-gradation.

This helps to make your business communications more efficient and versatile, thereby increasing the level of collaboration and team productivity.

Unified Communications (UC) is a system that integrates various communication features such as voice/video calls, 3 way audio conferencing, instant messaging, file sharing, push notifications etc., within a single application.

The main way in which UC helps a business is, it increases the efficiency of an organization.

It works to reduce the number of platforms or tools used in establishing communication.

Being a cloud-based service, Unified Communication proves to be highly secure and fast.

Furthermore, this highly customizable system can be altered accordingly to meet the ever-changing needs of your business.

Now that the concept of remote working is gaining momentum, UC helps employees to stay connected from anywhere easily and increase productivity.

Communication has taken up various forms in today’s world, mainly due to the rapidly increasing technological advancements.  

Although a simple concept at an individual level, when taken to an organisational point of view, communication can turn out to be a hassle…

due to the wide variety of methods used and also the fact that businesses now operate on a wider scale than what was before.

What is Unified Communications system? 

A business uses more than one method of communication. There are phone calls made, emails and text messages sent, video conferencing and more.  

Unified Communications System helps to integrate or unify these various forms of communication under one platform or application. 

What are the Benefits of Unified Communications? 

#1. Efficiency: 

By bringing different methods of communication under a single platform, it becomes easier for users to carry out their tasks, as there would be fewer complications in accessing information from others.  

This leads to saving of time and an increased level of productivity.  

It goes beyond efficiency as employees can now work remotely without any specialized equipment set-up from their IT department.  

A simple device such as a desk phone will directly connect to the organization’s central cloud/communication phone system – connecting all the employees.

#2. Cost-effective:  

Unified Communications (UC) remove the cost that would normally be incurred while setting up and operating multiple communication methods.  

Thus there is no need for separate system setups for different methods of communication. 

You only have to pay for a single platform that would provide an extensive range of services.

Speak with our expert for a Free Demo on UC

#3. Customization: 

Unified Communications system can be completely altered according to the needs and specifications of the users.  

When there is an unlimited scope of customization, the UC system instantly proves out to be a solution for a wide-stretching communication network.   

#4. Security: 

A security breach in communication is a serious problem that many users fall prey to.  

Having control over the flow of communication is highly needed to maintain the confidentiality of various tasks or projects.  

It is highly crucial to protect the different information that would be transmitted within an organisation and also with outside parties.  

UC comes with stringent measures in place to monitor the various networks for any potential threats and breach. 

UC applications encrypt the information that is passed on via the network, ensuring security of the same.

#5. Scalability: 

With regards to UC, scalability refers to the ability of the platform to be able to meet the communication and collaboration requirements of the users with the growth of the organisation.

Thus it proves to be a one-time investment as the system doesn’t have to be replaced in order to meet the ever changing needs of the business.  

Conclusion: 

Unified Communications will help businesses to keep up with their rising demands and enjoy a competitive advantage. 

It helps to become more adaptable to the continuous changes in the business environment which aids in business success without causing major roadblocks.  

Any business opting for a UC system would enjoy numerous benefits that come with a low cost and high level of security.

It is indeed an easy-to-deploy solution.  

Do you want to implement UC Solution for your business – Get Free Demo