Many enterprises when transforming to digital journey aim to reduce their costs by implementing new solutions and processes. Every company has a need for telephone service for running business operations, sales, customer support, etc. Most of the costs invested on telephone service are upfront costs like setting up a phone…read more →

With the advent of sophisticated mobile devices, the mobile workforce has become the new norm for many organizations. Because of its portability, efficiency, and easy-to-use features, the new culture of the mobile workforce is becoming more prevalent these days. But with the growing number of businesses, the important aspect to…read more →

We all know that a productive and responsive workforce can be achieved through mobility, flexibility and working patterns of individuals.   MoSIP C5 - Unified Communications Solution by Voxvalley, is a mobile application for Android and iOS focusing on enriching enterprise communication via a mobile app... that supports voice call, video, instant messaging, call transfer, push notification, presence, file…read more →

Communication platform as a service or CPaaS is a revolution in unified communications. At its core, CPaaS enables companies to enjoy the freedom to implement disparate communication features without disturbing the existing software or hardware. Every business aspires to serve its customers best. CPaaS is a new platform for companies…read more →

It’s no wonder to say that VoIP business is the future of the telecommunications industry. Every quarter, the market’s demand for VoIP business is becoming stronger, with deeper penetration into different types of business due to its flexibility and low cost. The ones with existing VoIP service providers serving retail…read more →

In an era of rapid digital transformation, we’ve transitioned away from the cramped workplace to an environment favoring mobility and encouraging anytime, anywhere communication among employees. All this has been possible through Unified Communications that bring all collaborations and communications at one place and make your work seamless. Yes! UC…read more →

Communication platform as a service (CPaaS) has revolutionized the way businesses enhanced their features. This cloud-based communication platform has made businesses serve customers in a much better way than before. CPaaS is a unified communication tool that makes it easy for you to add features to your existing business applications…read more →

Softswitches are the components used in the telecommunications industry for connecting two different phone lines from separate networks or public internet that entirely uses software to run on a general-purpose system. As the name implies, softswitch uses a software-based solution that runs on standard hardware. Softswitch is the backbone of…read more →

If you’re in the market for a new business phone system then you might probably have heard the term Softphone. A softphone is a software program that allows users to make or receive telephone calls over the internet directly via a computer. In simple terms, it is a phone in…read more →

Any business that has spent time dealing with phones would probably have come across the word softphone. This term is no longer a brand-new word for the market. Chances are that most businesses have already created a curiosity in knowing about what is a softphone? How softphone differs from traditional…read more →