Softswitch (Software Switch) is a next-generation network (NGN) operator used to route Voice over Internet Protocol (VoIP) calls to the intended recipient. It generally runs on industry-standard hardware and serves the purpose of virtually connecting phone calls between two parties over the internet in IP network infrastructure. In short, Softswitches…read more →

Retail VoIP is a business model for the retail segment that allows telephone exchange at local VoIP service providers to serve the needs of individual customers or end-users. It delivers services to non-IP devices like regular smartphones. Class 5 Softswitch is the one that comes under this category of retail…read more →

Ever since VoIP got introduced to the telecom market, things have been changing rapidly. VoIP is growing at a faster pace in the telecom space due to its convenience, affordability, and accessibility. Earlier, PSTN (Public Switched Telephone Network) are widely used telephones where one dials a phone number, and the…read more →

VoIP Softswitch or a Softswitch is a platform that facilitates IP to IP calls. It works with a database that contains user information. A Softswitch manages the exchange of voice, video and data, call routing, and more. Modern communications are undergoing rapid changes everyday. And thus, a need for highly…read more →

Softswitches are generally categorized into different classes based on certain applications. Both Class 4 and Class 5 Softswitches are traditionally seen among telecommunications companies, more specifically in VoIP service providers. Class 4 softswitches are used by VoIP carriers to safely route and monitor high amounts of VoIP voice traffic over…read more →

Distributed ledger technology or DLT is a digital structure for retaining and handling the records of sender identities and templates. DLT is a block-chain enabled registration process. Telecom authorities require telemarketers to register all their senders, headers, and templates in the DLT platform. This is to control the spam in…read more →

Communication service providers (CSP) have moved a notch up over the last decade by leveraging CPaaS. They offer advanced enterprise communications by offering cloud-enabled real-time communication features. Let us understand how CSPs can optimize new revenue streams by implementing real-time communication (RTC) features. The breakthrough technology of communication platform as…read more →

A softphone is a software that allows you to make telephone calls with the help of the internet. It uses the VoIP technology and offers various features and benefits that a traditional phone doesn’t. A softphone usually comes in the form of an app and can be used on any…read more →

A successful mobile VoIP business aims to ensure an efficient management of their business and at providing all the latest services available in the market to its customers. It’s not solely based on providing cheaper VoIP calls options, but also value added options which enhances the customer experience. Mobile VoIP…read more →

A softphone system is a software-based application that functions similar to your desk phone and is downloaded on any device that is capable of using the internet. It allows users to place incoming and receive outgoing calls on any hardware device that runs on the software. Advantages of Softphone System:…read more →