Indeed, this era of digital transformation has not left any stone unturned when it comes to communication. As per the latest studies on CPaaS, the global market for CPaaS has doubled from $400 million in 2015 to $800 million in 2019. This then means that in just four years the…read more →

Being a cloud enabled omnichannel platform, CPaaS is critical to customer experience. CPaaS allows businesses to deal with an online customer base, providing the opportunity to address customer queries via SMS, voice calls, chat, and video calls. It has the ability that can transform customer engagement in a better way.…read more →

The onset of the pandemic in 2020 March has left people moving their businesses online almost overnight. With no choice but to operate remotely, businesses adapted quickly to shifting to all things on cloud and remote. CPaaS or communication platform as a service is the show-stealer in 2020-2021. This cloud-enabled…read more →

Softphones being software-based application, they can run on any compatible device that is capable of making or receiving VoIP calls. The devices include laptops, tablets, desktops, and obviously smartphones as well as an operating system that is capable of running applications. As long as you have an internet connection, microphone…read more →

Softphones are one of the finest developments that emerged in communications technology mimicking desk phones... ... with some extra functionalities and features embedded into them. These softphones are flexible, versatile, and portable that suits any business requirements, including startups. To know more about why one must use a softphone instead…read more →

Now that, VoIP (Voice over Internet Protocol) technology has made communications cheaper and faster, it is steadily becoming standard among business phone users. With VoIP technology, you can make calls to anyone in the world over the internet. A softphone is one such system that provides the user interface for…read more →

Businesses are innovating constantly to keep up with the latest technology. Many organizations have updated their communications by shifting to softphone from traditional desk phone to... ... ensure their business phones are more accessible and cost-effective. Softphones are the right solution for organizations that have been paying heavily for the…read more →

Softphones are the future of telecommunications industry. And, these days businesses are expecting more from their communication systems. To meet the changing demands and requirements of companies, many options have evolved over the decades. Out of these, Softphones are the ones that captivate the interest of many companies that were…read more →

As communication technology is emerging prevalently, the flexible communication system has become more important than remote work. A softphone is a piece that handles all the capabilities of a desk phone. With a softphone, you can convert any device to a VoIP phone. A softphone can integrate all modes of…read more →

A softphone is a piece of software that allows users to make calls over the internet through a smartphone or a computer. Mainly, a softphone allows you to take your phone with you wherever you go. For remote or mobile employees who are not always available in the physical office,…read more →