In this digitalization-driven world, where everything is imagined and supposed to be available online, customer services, inquiries, selling, and other types of business operations are also expected to get accelerated in the online world. This rapid transition to the online world is what strengthens the backbone of the CPaas market…read more →

What is an Application?  Application or an app is described usually as a program or defined set of programs, which can let the end-users perform specific functions. For instance, software and app development companies develop applications for various industries that can let customers make purchases or avail of services.  Applications…read more →

Mobile VoIP businesses are successful only when they are able to deliver the most advanced services to their customers. This is not only confined to the calls but includes the value-added solutions to enhance the overall experience of the customers. Telecom sectors are now getting equipped with the best services…read more →

A Softswitch is necessary for any VoIP business as...  ...it not only reduces the cost, but also allows you to make remarkable changes for your traditional communications.  Here are the factors that talk about the importance of Softswitch.  #1. Cost Efficient:  Being a software application, Softswitch reduces the costs of hardware infrastructure (installation, maintenance etc.)  #2. Security:  As the chances of hacking are high…read more →

A Softswitch, acts as a VoIP server allowing networks to provide services like voice/video calls (VoIP calls), call routing, billing etc.  The core purpose of Softswitch is to handle traffic and establish strong signalling, and routing.  What is a Softswitch Used For? A major part of innovation for VoIP includes Softswitch.  These Softswitches are used for a purpose, that is similar to a traditional…read more →

Communications platform as a service, commonly known as CPaaS is a cloud-enabled communications platform ... that can be integrated into your existing applications, using SDKs and APIs. There are many SDKs and APIs from CPaaS, performing different functions to facilitate omnichannel communication. These can be integrated into your organization’s customer…read more →

CPaaS has become the mainstream in business communications, especially in the last year due to the pandemic (Covid-19). Every organization literally had to tune to digital almost overnight. For better business communications, organizations have started realizing the advantages of integrating APIs in CPaaS. CPaaS is a cloud-enabled communications suite, that…read more →

What lies at the heart of the digital transformation is... ... Communications Platform as a Service or CPaaS. This along with the SDKs & APIs, support businesses to reach the required customer demands by integrating robust and unique features into the existing applications. The pandemic has forced organizations to switch…read more →

Customer engagement success can be seen on a rise with communication platform as a service (CPaaS). This is a cloud-based platform that allows you to integrate features like audio/video calling, SMS, chat etc., into your website or mobile app through SDKS and APIs. You can buy these required SDKs and…read more →

CPaaS or Communications Platform as a Service refers to the mix of APIs or SDKs that helps various businesses to embed real-time communication features like voice, SMS, text, etc. into the existing applications.  Ideally, CPaaS helps you to turn the websites or applications into effective communication channels.  Voxvalley offers a quick solution, that helps…read more →