With the advent of this “Online” world, It was not long before, when data security, connectivity, and communication between enterprises, different team members, and networks became a hassle. Along with this, the continuous threat to data storage, transfer, shareability, and compromise in encrypted communication channels also remained a concern. While…read more →

Customers are connected with several businesses for diverse needs, and so is the number of text messages they receive from various businesses in one day. Before the introduction of Google verified SMS, businesses used to send SMS from an unidentified random number, where recipients failed to understand and believe the…read more →

Cloud-based call recording or VoIP call recording has gained attention due to its versatile features. This functionality can be used for ensuring the quality and compliance of the business calls. With the cloud-enabled recording feature, you can easily record the inbound and outbound calls, score calls, add feedback notes, and…read more →

Customers find your business more trustworthy when you keep in touch with them through various communication channels. Apart from calls, SMS also plays a vital role in establishing good connections with your customers. SMS API is the software interface that lets web applications and mobile applications send and receive short…read more →

CPaaS (Communication Platform as a Service) being a cloud-based delivery model allows you to add solutions like voice, messaging, video, chat, SMS, and other communication-focused APIs to your existing software. The cloud-based CPaaS APIs allow developers to embed into any of their existing communication applications or software. APIs usually work…read more →