A softphone is one of the most popular yet ever-developing applications found for smartphones. It is a downloadable application and can be found on the Google Play Store, Apple iStore and other websites for macOS and Windows. It is a virtual phone-like interface that allows users to make outbound VoIP calls and receive inbound VoIP calls.

These calls can be placed over the Internet from anywhere and at any time. Apart from traditional desk phones, users can use this application to make and receive calls from any device since it does not use the traditional PSTN (Public Switched Telephone Network) system and uses softphone mobile dialer service providers.

At first, the softphone mobile dialer interface may seem like a general calling application, but softphones are loaded with additional features and come with multiple benefits. Apart from voice calling features, users can video call, send messages, get customized call logs, send and receive virtual fax and do much more.

Here we have listed some of the common benefits of using a softphone.

1.It is a Cost-Efficient Solution

If you previously used a service from the VoIP provider, adding a softphone application would make the services even more inexpensive. The most common softphone applications are either free or offer services that cost minimal.

Comparing the services and costs of traditional landlines or ISD to the expenses of softphones, you can notice that the prices of softphones are nominal since they use the Internet. If you opt for free services, they provide unlimited calls for certain countries or a specific distance for the call. However, if you opt for paid services, you can make unlimited long-distance calls every month.

2.Portable Service

Since softphones are downloadable mobile dialer applications, they are technically portable and allow businesses and organizations to carry the services everywhere. This is one of the essential benefits since remote work is increasing.

With a single account through their email or phone number, users can take and make calls and chat from multiple devices, including mobile phones, tablets, laptops and PCs. It increases productivity and makes the overall workforce quite efficient.

3.Unified Communications

Since softphone services can be used from anywhere and at any time, it unifies the communication channel of businesses and organizations. This application combines multiple communication channels and highly interactive tools in a single interface.

The softphone applications have eliminated the need for toggling between applications for calling, chatting and other services. Every service is available in a single interface or app. Moreover, such a mobile dialer application can be customized according to one’s needs.

4.Enhanced Privacy

Nowadays, it is common for employees to use two different devices to make personal and professional calls. This proves to be a problem since the risk of data and personal information leakage is common since multiple recipients make and receive calls from the same number.

In such a scenario, softphones provide enhanced data security services to the users. Softphones offer a way to make personal phone calls without revealing their unique phone numbers or Caller IDs.

How Does Voxvalley Help?

Voxvalley offers an easy-to-use and inexpensive interface for a highly developed softphone application through specific mobile dialer service providers. With their softphone application, you can make calls globally at minimal rates and with high-end service. Moreover, it supports multiple devices and provides numerous added benefits.

Conclusion

Softphone services are eventually on the rise and are proving to be helpful for businesses and organizations to unify essential communication channels. Besides being inexpensive, softphones are easy-to-use and integrate everything under one high-end interface that behaves like a simple calling application. Using one provides multiple benefits to the customer.