With the advent of sophisticated mobile devices, the mobile workforce has become the new norm for many organizations.

Because of its portability, efficiency, and easy-to-use features, the new culture of the mobile workforce is becoming more prevalent these days.

But with the growing number of businesses, the important aspect to be considered by many organizations is that the real key to increasing the efficiency of workplace productivity doesn’t simply depend on a tool but instead needs a system to operate all in one.

The All-in-one system being referred to here is Unified Communications (UC).

What is Unified Communications?

UC refers to a phone system that integrates telephony, email, messaging, conferencing, and collaboration under a single platform to seamlessly work together for a great user experience.

Your business probably communicates in multiple ways using telephone, instant messaging, voice, video, SMS, and more.

Putting all those on one platform is what UC (Unified Communication) does for you.

How UC Increases Your Workforce Efficiency?

Workforce efficiency can be empowered only by allowing employees to work the way they want from any time, any location.

With the help of unified communications, you can make a difference in collaboration within the team.

UC helps you add value to the workforce in the following ways:

#1. Multi-Tasking:

UC brings all the communications (voicemail, messaging/chat, and video) needed for your business to a single source helping you increase the speed and team collaboration.

With the adoption of UC, you can minimize your costs up to 25-50% when compared to other platforms you need for communications.

#2. BYOD (Bring your own device):

One of the greatest benefits of implementing UC in your business is the portability it has.

Implementation of UC helps you with BYOD (Bring your own device) policies and saves you thousands of amounts by not needing to provide any additional equipment for mobile workers.

Besides, BYOD has become a norm for remote workers, home workers, and office workers with the extension of softphones.

#3. Instant Messaging:

Instant messaging drives faster communications between the employees and customers.

IM assists with real-time business communication and certainly, it is the most effective and convenient way while responding to your customers.

#4. Audio & Video-Conferencing:

However, it’s an experienced fact that a phone call is the finest option in resolving an issue than an email thread and SMS.

UC helps you solve the problem by providing you options for both audio and video conferencing.

You don’t need to invest in a separate conferencing service to held meetings with your employees or customers.

#5. Presence Status:

Missing out on important schedules due to lack of proper functionalities has been a huge challenge for many organizations.

UC presence status intelligently uses the information and helps you solve the challenge of who’s is available and who’s is not available allowing you to plan for a convenient slot.

#6. Call Handling Options:

UC not only allows employees to make or receive calls but also provides suitable options like hold, transfer, mute, forward and record, etc.

Unified communications help modern employees in easing their work and helping them achieve a better work-life balance.