Softphones are one of the finest developments that emerged in communications technology mimicking desk phones…

… with some extra functionalities and features embedded into them.

These softphones are flexible, versatile, and portable that suits any business requirements, including startups.

To know more about why one must use a softphone instead of a desk phone, here are a few benefits that softphones have when compared to desk phones.

#1. Versatility:

Softphones can be installed on any device without the use of any external equipment.

With softphones installed on your preferred device, you can place a call to your co-workers, customers, and vendors.

Alongside, softphones can easily integrate a wide variety of apps that supports sales, marketing, emails, and more.

#2. Portability:

Softphones free you from clinging to your desk.

This flexibility in softphones allows you to carry them with you everywhere you go.

The softphones work even best for remote workers and for those who need to work out of the office.

For example, if your executive works out of your office but has to take an important call from the client, he can make a call through softphone instead of missing those.

#3. Keeps Your Number Private:

The best advantage of using the softphone is when you call someone using this from your personal device, you won’t be using your cell phone number or your balance.

This lets you use your business number from any location and any device.

And, the incoming calls made to your business phone line will be forwarded to your softphone on your device without your number being displayed.

#4. Cost-Efficient:

Softphones are very cost-efficient when compared to desk phones.

Since these can be used on any device, they don’t require any dedicated hardware like cables, VoIP enabled phones as desk phones.

As they don’t involve any complex infrastructures the softphones have lower monthly costs which every small and large enterprise can afford.

#5. Scale Your Business:

Softphones can scale easily with your business as adding multiple phone numbers will become quicker and time-saving.

To add more phone numbers you don’t have to involve your IT team or purchase more phones.

#6. Host Voice & Video Conferences:

Some softphones offer video and voice conference capabilities that let your employees make video calls from the app itself.

These features furthermore, encourage collaboration and helps in sales pitches, business meetings, client queries, and more.

A softphone simplifies your process of making and receiving business calls by helping your employees remain productive while they are away from their desks.

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