Communication has taken up various forms in today’s world, mainly due to the rapidly increasing technological advancements.  

Although a simple concept at an individual level, when taken to an organisational point of view, communication can turn out to be a hassle…

due to the wide variety of methods used and also the fact that businesses now operate on a wider scale than what was before.

What is Unified Communications system? 

A business uses more than one method of communication. There are phone calls made, emails and text messages sent, video conferencing and more.  

Unified Communications System helps to integrate or unify these various forms of communication under one platform or application. 

What are the Benefits of Unified Communications? 

#1. Efficiency: 

By bringing different methods of communication under a single platform, it becomes easier for users to carry out their tasks, as there would be fewer complications in accessing information from others.  

This leads to saving of time and an increased level of productivity.  

It goes beyond efficiency as employees can now work remotely without any specialized equipment set-up from their IT department.  

A simple device such as a desk phone will directly connect to the organization’s central cloud/communication phone system – connecting all the employees.

#2. Cost-effective:  

Unified Communications (UC) remove the cost that would normally be incurred while setting up and operating multiple communication methods.  

Thus there is no need for separate system setups for different methods of communication. 

You only have to pay for a single platform that would provide an extensive range of services.

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#3. Customization: 

Unified Communications system can be completely altered according to the needs and specifications of the users.  

When there is an unlimited scope of customization, the UC system instantly proves out to be a solution for a wide-stretching communication network.   

#4. Security: 

A security breach in communication is a serious problem that many users fall prey to.  

Having control over the flow of communication is highly needed to maintain the confidentiality of various tasks or projects.  

It is highly crucial to protect the different information that would be transmitted within an organisation and also with outside parties.  

UC comes with stringent measures in place to monitor the various networks for any potential threats and breach. 

UC applications encrypt the information that is passed on via the network, ensuring security of the same.

#5. Scalability: 

With regards to UC, scalability refers to the ability of the platform to be able to meet the communication and collaboration requirements of the users with the growth of the organisation.

Thus it proves to be a one-time investment as the system doesn’t have to be replaced in order to meet the ever changing needs of the business.  

Conclusion: 

Unified Communications will help businesses to keep up with their rising demands and enjoy a competitive advantage. 

It helps to become more adaptable to the continuous changes in the business environment which aids in business success without causing major roadblocks.  

Any business opting for a UC system would enjoy numerous benefits that come with a low cost and high level of security.

It is indeed an easy-to-deploy solution.  

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