Statistics say the best…
According to a new market report published by Transparency Research, the global VoIP services market was valued at $70.90 billion in 2013 and is expected to reach $136.76 billion by 2020, growing at a CAGR of 9.7% from 2014 to 2020. The global VoIP services market included individual customers, corporate customers, Mobile VoIP and others. However, it is worth mentioning about the role of Mobile VoIP in boosting the growth in the said forecast period.
Until recently, Europe was the biggest contributor to the global VoIP services market in terms of revenue and subscriber base, but it’s soon going to be replaced by Asia Pacific. All thanks to the smartphone penetration in this region and the increasing need of mobility among individual and corporate consumers. The phone-to-phone (Mobile VoIP) services is expected to witness a healthy revenue growth during the forecast period, recording a CAGR of 14.7% from 2014 to 2020. Much of this forecast is backed by the increasing awareness of Mobile VoIP benefits among smart portable device (smartphones & tablets) users.
Maximum cost reduction with Mobile VoIP
Smartphone users, irrespective of whether they are individual consumers or corporate consumers will see a huge cost reduction by leveraging mobile VoIP services for making international long distance VoIP calls and domestic VoIP calls. With cost per call falling drastically when compared to traditional telephony network, an increasing number of smartphone users are opting for mobile VoIP services. In addition to VoIP calls, smartphone users are specifically tending towards smart texting tools such as IM & SMS for rapid communication. Mobile VoIP has a greater scope for introducing value added features unlike traditional telephony services.
Mobile VoIP – A key ingredient for achieving mobility
In today’s competitive business world, mobility drives the success and decides the future of business growth. Mobile VoIP is the key for achieving mobility. There are many good mobile VoIP applications available across diverse platforms such as iOS, Android, Windows Phone and BlackBerry for smartphone users to download and make best use of it. Especially, corporate consumers can benefit heavily as with mobility they can seamlessly work from anywhere and at any time while still being connected to the corporate VoIP network. This will not only enhance the user productivity, but will also boost the customer service and employee satisfaction.
Mobile VoIP backed UC communication is the latest trend
Smartphone users can now enjoy unified communication by leveraging UC enabled mobile VoIP services. This will broaden the communication channels for smartphone users giving them unlimited access to email, texting, group chat, file transfer, voice mail, fax, audio/web/video conferencing, etc. With UC mobile clients coming in handy, smartphone users can discharge their duties effectively in a corporate working environment. They can become part of the BYOD mobility program of the company and contribute greatly towards growth and development.